Cookie Policy

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit websites. They help websites function properly and provide a better browsing experience by remembering your preferences, login details, and other relevant information.

Cookies can be classified as either:

• Session cookies: These are temporary cookies that expire once you close your browser.

• Persistent cookies: These cookies remain on your device for a set period or until deleted manually.

• First-party cookies: These are cookies placed by the website you are visiting.

• Third-party cookies: These are cookies placed by external services or providers, such as analytics or marketing services.

We use cookies to improve your experience on our website by:

• Enabling you to navigate our website and use its features (strictly necessary cookies)

• Personalizing your experience by remembering your preferences (functionality cookies)

• Analyzing how our website is used so we can improve its performance (performance cookies)

• Ensuring the website remains secure and safe to use (security cookies)

Types of Cookies We Use

Below are the types of cookies used on our website:

Strictly Necessary CookiesThese cookies are essential to operate our website. Without them, the services you have requested cannot be provided.

• XSRF-TOKEN: Used for fraud detection and security. (Session)

• hs: Security cookie for legacy Hive sessions. (Session)

• svSession: Session cookie for user identification. (6 months)

• SSR-caching: Ensures smooth rendering of the website. (24 hours)

• TS*: Security cookies used for attack detection. (Session)

• bSession: Measures system effectiveness. (24 hours)

• server-session-bind / client-session-bind: Protects API calls. (Session)

Performance CookiesThese cookies collect anonymous data on how visitors use the website. We use this information to make improvements and ensure users get the best experience.

• fedops.logger.sessionId: Tracks errors and issues during your session for site resilience. (12 months)

• _wixAB3|*: Cookie for tracking site experiments and user behavior. (6 months)

Functionality CookiesThese cookies enable the website to remember your preferences, such as your language or region, and provide enhanced, more personalized features.

We do not use any additional functionality cookies beyond what is outlined above.

Managing Cookies

By continuing to use our website, you are agreeing to the use of cookies. You can control cookies in the following ways:

• Browser Settings: Most browsers allow you to manage cookies via their settings. You can block cookies or set alerts when cookies are being placed on your device. Please refer to your browser’s help section for more information:

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari (macOS)

  • Cookie settings in Safari (iOS)

  • Cookie settings in Android

• Opting Out of Google Analytics: If you don’t want to be tracked across all websites by Google Analytics, visit this opt-out page.

Third-Party Cookies

We use third-party services, such as Google Analytics, to monitor and analyze traffic on our website. These services may place their own cookies on your device. The data collected by these third-party cookies may be used for statistical purposes but does not identify you personally.

Cookie Consent

Upon your first visit to our website, a cookie consent banner will appear. You have the option to accept or reject cookies. If you choose to reject cookies, certain features of the website may not function as intended. Your preferences will be remembered for future visits, and you can update your consent at any time through your browser settings or by clearing your cookies.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the services we provide. Any significant changes will be notified directly to you where applicable. We encourage you to review this policy periodically to stay informed about our use of cookies.

Last updated: September 2024

If you have any questions regarding this Cookie Policy, please contact us at info@ladybasset.co.uk.